2. Sample Reception

Enfer Labs routinely accepts samples Monday to Fridays by courier or post. The laboratory is closed at the weekend and on bank holidays unless with prior arrangement is made between the Laboratory and the Customer.

Samples should be sent to

Sample Reception
Enfer Labs
Unit T M7 Business Park Newhall
Co Kildare
Tel: (045) 983800
Fax: (045) 983801

Enfer Labs are not responsible for transport or packaging of the samples.

Receipt of unsuitable samples (eg insufficient quantity, haemolysed, packaging broken on receipt by the laboratory, etc,) will be communicated to the customer. The customer may choose to continue with the test but the unsuitability of the samples will be recorded on the test report.

Note that samples in heparin tubes are unsuitable for PCR assays.

If a customer requires additional or repeat testing, this will be done but will incur a charge as per relevant pricelist

Samples may be retained by Enfer Labs after testing for future internal use. Customer confidentially will be maintained at all times